Refund and Returns Policy
Thank you for shopping with us! We take great pride in delivering high-quality products to our customers. Please read our refund and return policy carefully before making a purchase.
📦 No Refund Policy
We do not offer refunds on any of our products. All sales are final. We highly encourage our customers to review product details and descriptions before placing an order.
🔁 Replacement Eligibility
While we do not offer refunds, we do provide replacements under the following conditions:
A major defect or blunder is found in the product after delivery.
The issue is reported within 2 days of receiving the product.
Clear photographic evidence of the damage must be provided.
🕒 Timeframe to Report an Issue
You must notify us of any product issue within 2 calendar days from the date of delivery. Requests made after this period will not be accepted under any circumstances.
📸 Image Requirement for Replacement
To be eligible for a replacement:
You must send us clear and visible photos of the damaged or defective item.
Photos should clearly show the issue, and must not be blurry or unclear.
Images must be sent via [your preferred contact method – email, WhatsApp, etc.].
Our team will assess the images, and if the defect is verified, we will arrange a free replacement for you.
❌ Cases Where Replacement Is Not Applicable
We do not offer replacements in the following cases:
Request submitted after 2 days of delivery.
Inability to provide clear photographic proof of the damage.
Damage caused by misuse, mishandling, or accidents after delivery.
Slight color variation or size deviation due to lighting or screen differences.
📞 How to Request a Replacement
To request a replacement, please follow these steps:
Contact us within 2 days of receiving the product.
Provide your order number and clear images of the damage.
Wait for our team to review and verify the damage.
Once approved, we will proceed with the replacement process.
📝 Final Note
We strive to maintain the highest quality standards and provide excellent customer service. If you have any concerns, feel free to contact us. Your satisfaction is important to us!
Contact Us:
📧 Email: Bengalhutstore@gmail.com
🌐 Website: Bengalhut.store